Tube delays continuing to decline according to new statistics

Delays to passengers on the London Underground are continuing to decline, according to new statistics published by Transport for London.

The statistics, which cover the period 21 July to 14 September 2013, show that disruption to customers has fallen by more than 15 per cent over the last 12 months.

This means London Underground is on track to meet the Mayor’s commitment to reduce delays by a further 30 per cent by 2015.

Phil Hufton, LU’s Chief Operating Officer, said: ‘The Tube is carrying more customers, more safely and more reliably than ever before.

‘We know that London’s population is set to rise to 10 million by 2031, so our task is to make sure that we keep pace with the Capital’s demand. There are of course many seasonal challenges to maintaining the Tube’s reliability, such as the recent storm across the South East, but we continue to invest and improve the network, and also by focusing on every aspect of the Tube to make it as reliable as possible.’

Across the Tube, delays to customers’ journeys have been reduced by 40 per cent since 2008/09 and 54 per cent since 2003.

The trend of long-term improvement on the Tube follows the success of the London Underground Reliability Programme, introduced in 2011.

LU continues to develop and introduce more reliable solutions to meet the Mayor’s commitment of reducing delays on the network.